About MS Road Assist Australia
Pay-As-You-Go roadside help in six Australian metro service areas.
We threw out the old roadside industry playbook.
Australian drivers were tired of being trapped by high annual fees and waiting hours by the roadside for help they barely ever used. We knew there had to be a fairer, faster way to handle vehicle breakdowns — so we built a Pay-As-You-Go model.
We aren't a faceless marketing site or a third-party lead generator. We are a network of qualified mobile mechanics and roadside technicians serving six Australian metro areas. When you call us, you get expert hands on your vehicle — not a call centre.
MS Road Assist Australia is an Australian-registered business (ABN 74 689 564 109). Technicians are assigned according to the job, service and applicable state requirements. Eligible batteries supplied by MS Road Assist include warranty terms from the invoice date, and our Pay-As-You-Go pricing is confirmed by phone before dispatch or work.
Why drivers in our service areas trust us
Operating since 2018. Our mobile technicians have completed tens of thousands of roadside jobs across Sydney, Melbourne, Brisbane, Adelaide, Perth and the Gold Coast.
Registered Australian business. MS Road Assist Australia operates under ABN 74 689 564 109 — a real, accountable company, not a third-party lead generator.
Qualified mobile mechanics. Licences and authorisations vary by person, service and state, and availability is confirmed for the job by phone.
Battery warranty terms. Eligible MS Road Assist-supplied batteries include invoice-based warranty terms covering the battery, fitting labour and a warranty return callout.
Trusted by Australian drivers. Genuine reviews from Australian motorists we've helped back our reputation for fast, honest service.
Genuinely 24/7. Real technicians are on call day and night, every day of the year — including weekends and public holidays.
What Makes Us Different
No Memberships
You only pay when you need us. No annual membership or ongoing contract; the final phone quote is confirmed before dispatch or work.
30-Minute Target
We dispatch help immediately and aim to reach you as fast as safely possible.
Qualified Mechanics
Qualified mobile mechanics and roadside technicians, with licences and authorisations matched to the service and state.
Available 24/7
Day or night, weekends and public holidays — we're awake and ready to help.
What We Do
Mobile Battery Replacements
If your battery is completely dead, we can test and replace it subject to phone-confirmed stock, compatibility and technician availability.
24/7 Jump Starts
Sometimes your battery just needs a quick boost. We jump-start your car, truck, or 4X4 at any hour.
Emergency Lockout Service
Locked your keys in the car? Our auto-lockout team uses careful methods, but no damage-free guarantee is offered.
Roadside Diagnostics
Check Engine light on or car won't start? We provide selected roadside diagnostics and minor work where the vehicle, tools and service scope allow.
We treat your emergency like our own.
Whether you're stuck in the heart of Sydney, a suburb like Narangba or Ipswich, or anywhere across our major service hubs in Brisbane, Adelaide, Perth and Melbourne — no strings, no corporate runaround. Just professional, friendly help exactly when things go wrong.