Emergency Car Lockout Service

Our auto-lockout technicians are trained in non-destructive entry for a wide range of vehicle makes and models, including modern cars with advanced locking systems. We'll let you know upfront if your specific vehicle requires any specialist equipment.

We use specialist auto-lockout tools designed for vehicle entry without causing damage to door seals, weather stripping, paintwork or locking mechanisms. Our technicians are trained to open vehicles cleanly — very different from forcing or breaking a window.

Call us and describe the situation. In many cases our technicians can extract a broken key from a lock or ignition using specialist tools. We'll assess the situation on-site and advise the safest next step to avoid further damage to your vehicle.

We target a 30-minute response across all service areas. Lockouts are treated as priority emergencies — particularly at night, in unsafe locations or with children or pets inside. Call 1300 121 595 and the nearest technician is dispatched immediately.

Yes. We provide 24/7 emergency car lockout assistance across all major Australian cities and surrounding areas — including weekends and public holidays. No membership required, just call 1300 121 595.

Car lockout call-outs in Australia typically range from around $80 to $400 or more, depending on your vehicle, its locking system and the time of day. MS Road Assist quotes a clear price before any work begins — with no membership and no hidden after-hours surcharge — so you know exactly what you'll pay.

If a child or pet is locked inside and at any risk from heat or distress, call 000 immediately — this is an emergency. Then call 1300 121 595; we treat these as top-priority call-outs and dispatch the nearest technician straight away to open the car safely and without damage.

Membership clubs charge an annual fee whether you use the service or not, and many apply a waiting period before a new membership becomes active. MS Road Assist works differently — there's no annual fee, no membership, and no waiting period. You call 1300 121 595 when you actually need help, get a clear price upfront, and only pay for that one callout. For drivers who rarely break down, this usually costs less over time than an annual membership; for drivers who call for help often, a membership may work out cheaper — it depends on how often you actually need roadside help.

No. MS Road Assist is fully independent — we don't process insurance claims on behalf of other providers, and we're not affiliated with any roadside membership club or competitor brand. You deal directly with us on a simple pay-as-you-go basis, with no third party involved.