Emergency Jumpstarts

We aim to reach you within 30 minutes across our service areas. As soon as you call 1300 121 595 or submit the form, the closest available technician is sent straight to your location, whether you're at home, at work or stuck by the roadside.

Yes. Our technicians use professional-grade equipment designed to protect your vehicle's electronics, unlike basic jumper leads which can cause damage if connected incorrectly. We follow the correct procedure for your specific make and model every time.

After starting your car we test the battery, alternator and charging system on the spot. If the battery is worn out, we can fit a premium matched replacement immediately, backed by a 2-year warranty, so you're not left stranded again.

No membership is required. MS Road Assist is entirely Pay-As-You-Go, so you only pay when you actually need us. You'll know the full price before any work starts — no annual fees, no contracts and no hidden call-out charges.

A pay-as-you-go jump start in Australia generally costs somewhere between about $80 and $150. MS Road Assist jump starts start from $99, quoted clearly before we begin, with no membership and no hidden call-out fee. If testing shows your battery is worn out, we can fit a matched replacement on the spot from $189.

A car that repeatedly goes flat usually comes down to one of three things: an ageing battery that no longer holds charge, a charging fault such as a failing alternator, or a small electrical drain leaving something powered while the car is off. After every jump start we test your battery, alternator and charging system so you find the real cause instead of guessing.

Membership clubs charge an annual fee whether you use the service or not, and many apply a waiting period before a new membership becomes active. MS Road Assist works differently — there's no annual fee, no membership, and no waiting period. You call 1300 121 595 when you actually need help, get a clear price upfront, and only pay for that one callout. For drivers who rarely break down, this usually costs less over time than an annual membership; for drivers who call for help often, a membership may work out cheaper — it depends on how often you actually need roadside help.

No. MS Road Assist is fully independent — we don't process insurance claims on behalf of other providers, and we're not affiliated with any roadside membership club or competitor brand. You deal directly with us on a simple pay-as-you-go basis, with no third party involved.