Keys Locked in the Car? Fast, Damage-Free Entry

Yes. Our technicians use professional non-destructive entry tools to open locked vehicles safely — no broken windows, no scratched paint and no damaged locks. It's the safest and most cost-effective way back into your car.

We target a 30-minute response across our service areas, 24/7. Call 1300 121 595 and the nearest available technician is dispatched straight to your location.

Pricing depends on your location, the time of day and your vehicle's locking system, and we always quote a clear price upfront — with no membership and no hidden call-out surcharge. It's almost always far cheaper than replacing a broken window.

Yes. If a dead battery has disabled your central locking or keyless entry, we can open the car and then jump start or replace the battery in the same visit.

Membership clubs charge an annual fee whether you use the service or not, and many apply a waiting period before a new membership becomes active. MS Road Assist works differently — there's no annual fee, no membership, and no waiting period. You call 1300 121 595 when you actually need help, get a clear price upfront, and only pay for that one callout. For drivers who rarely break down, this usually costs less over time than an annual membership; for drivers who call for help often, a membership may work out cheaper — it depends on how often you actually need roadside help.

No. MS Road Assist is fully independent — we don't process insurance claims on behalf of other providers, and we're not affiliated with any roadside membership club or competitor brand. You deal directly with us on a simple pay-as-you-go basis, with no third party involved.